Skip the complications of assigning and receiving tasks through e-mails! ICA HelpDesk centralizes and lets you avail tasks in an organised way, while giving you easy access to all necessary project information
Reduce workload with automation of tasks like efficient ticket management, task assigning and tracking. Cut down on manual effort and time through convenient features
Customize your workflow with easy prioritisation of tasks. ICA HelpDesk lets you keep a priority system to ensure that the most important tasks are resolved first
In built reporting and tracking metrics help you examine the efficiency of work on a regular basis, through report generation on individual tickets. These metrics can be used for future reviews and reference
Access ICA HelpDesk round the clock and on the move with our easy to use adaptable Mobile Application. Download the app on your Android device and tend to urgent tasks at any hour of the day